LOGISTICS INDUSTRY IS ACCELERATING INTO UNCERTAINTY – WITH SHIFTING DEMAND PATTERNS AND NEW TECHNOLOGIES CREATING OPPORTUNITIES FOR
THE NEW COMPETITORS TO CHALLENGE OLD BUSINESS MODELS (1)

1. While the rates and capacities keep jumping up and down, logistics companies, in general, are losing influence over their clients’ strategies.
2. Increasingly, clients are becoming convinced that no single logistics company can do all their logistics tasks. Selling one-stop shops in logistics outsourcing has become even more difficult.
3. Customers are becoming very sophisticated in their supply chain, and are using a highly critical lens to assess their logistics service providers.
4. Supply chain capabilities of logistics companies are found wanting in most cases.

This report lists TEN of the biggest mistakes we have seen and provides some suggestions to overcome these.

THIS DOCUMENT IS NOT INTENDED TO PROVIDE CUSTOMISED ADVICE ABOUT STRATEGY, SUPPLY CHAIN MANAGEMENT, FINANCE, ORGANISATION DESIGN OR ANY OTHER ASPECT OF RUNNING A BUSINESS TO ANY INDIVIDUAL OR ORGANISATION. THE INTENTION OF THE AUTHOR AND PUBLISHERS IS TO PROVOKE THOUGHTS AND DISCUSSIONS THAT WILL ULTIMATELY LEAD THE COMPANIES AND INDIVIDUALS TO CRITICALLY EXAMINE THE APPROPRIATENESS OF THEIR CURRENT STRATEGIES, SUPPLY CHAINS, OPERATIONS, ORGANISATION DESIGN AND PERFORMANCE. WE ENCOURAGE YOU TO THINK RELENTLESSLY AND APPLY THE KNOWLEDGE THAT EMERGES. THE AUTHOR AND THE PUBLISHERS SPECIFICALLY DISCLAIM ANY LIABILITY, LOSS OR RISK WHICH IS INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE AND APPLICATION OF ANY OF THE CONTENTS OF THIS BOOK.

Sources and Notes:
(1) 2017 STATE OF LOGISTICS REPORT: ACCELERATING INTO UNCERTAINTY (CSCMP AND AT KEARNEY)