Why is logistics management so difficult?

What happens outside the four walls of your business is made complicated by vendors who are masters of their domain and use that specialised knowledge to further their own interest before yours.

If you have ever encountered any of the following problems then this report may be beneficial for you:

• A logistics vendor whose delivery performance is not as per the contract, leading to complaints from the customers.
• Logistics vendor performance reports that are made overly complex with poorly defined terminology and too much data so that your people cannot decipher the real performance which is generally worse than they claim it to be.
• Logistics invoices which cannot be reconciled to a factual record of work done as per your IT systems, so your people are signing off on those invoice in good faith or some assumption or rules of the thumb, rather than on the basis of sure knowledge that the work was done exactly as stated in the invoice.
• Surprise charges frequently showing up in the logistics invoices because newer contingencies cropping up all the time – without being covered in the logistics contracts.
• Logistics contracts which are dense and written in a language that even lawyers cannot fully understand and seem to always favour the logistics companies.
•  Conflicting logistics contracts where the bill of lading for the shipment says one thing and the umbrella contact between the two firms says the opposite, or vice-versa
• Logistics vendors actually taking control of your operations to an extent where your people start taking directions from them
• Uncertainty about the influence that logistics vendors’ account managers have over some of your key people, and the reason for the same.
• Discomfort with the overall logistics costs, and with frequent spikes experienced due to minor operational glitches.

This list can go on and on because in the past 35 years of being an integral part of the logistics industry we have seen all these and many other problems in corporations.

If you want to see whether this report will benefit your company or not, read the full description below.